How to contact us?

OneTouch® Customer Care is here to offer you the support you need - when you need it.

We all have a very clear objective and reason for coming to work every day - to help guide your way forward.

Customer Care

At OneTouch® Customer Care, our goal is to provide you with the support you need to help you manage your diabetes. For example, we can help you to set up your new OneTouch® meter and answer any questions you might have related to using your OneTouch® product.

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OneTouch® Customer Care by Country

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Bahrain

Bahrain Customer Service Center
Jaffar Pharmacy
P.O.Box 122, Manama, Bahrain
Tel: +973 17 731415
Fax: +973 17736979
E-mail: service@lifescanmea.com

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Egypt

Egypt Customer Service Center
Head Office:
5 Samer El sayed Ahmed St El Basha Square El Manyal
Giza, Egypt
Tel: (+20) 01 067902428
E-mail: service@lifescanmea.com

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Jordan

Jordan Customer Service Center
Al Amad Drug Store
Biadder wadi al sseir industrial area
al astkrar street building no 9
P.O.Box 921347, Amman, Jordan
Tel: +96 265885192-3 Ext 201
Fax: +96 265817384
E-mail: service@lifescanmea.com

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Kuwait

Kuwait Customer Service Center
Safwan Trading & Contracting
P.O. Box 20704, Safat, 13068, Kuwait
Tel: +965 22276888 ext 220
E-mail: service@lifescanmea.com

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Lebanon

Lebanon Customer Service Center
Khalil Fattal & Fils S.A.L.
Jisr Al Wati, Sin El Fil, Fattal Bldg.
P.O.Box 11-773
Beirut
Tel: +961 1 512083
Fax: +961 1511371
E-mail: service@lifescanmea.com

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Oman

Oman Customer Service Center
Muscat Pharmacy & Stores LLC
P.O.Box 438, P.C 100,
Muscat,
Sultanate of Oman
Tel: +968-248 14501
Fax: +968-248 15202
E-mail: service@lifescanmea.com

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Qatar

Qatar Customer Service Center
Barwa Commercial Avenue, Sayer Building 47, Area 56, Street 100, Industrial Area.
P.O.Box 337, Qatar
Toll free: 8008512
E-mail: service@lifescanmea.com

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Saudi Arabia

Saudi Arabia Customer Service Centers
TOLL FREE NUMBER: 800 244 0266
E-mail: service@lifescanmea.com

Western Region
Saudi International Trading Company
Jeddah – Palestine Road, Meed Building
Al Hamra Area

Central Region
Saudi International Trading Company
Riyadh – Prince Mohammed Bin Abdulaziz Street

Eastern Region
Saudi International Trading Company
Khobar, Second Industrial Area

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